It’s been a few years since I first signed up for HP Instant Ink. And it’s been over a year since my last HP Instant Ink Review. So I figured it’s time to take another look at things, and decide is HP Instant Ink worth it.
HP Instant Ink is a great way to save money on your printing costs, especially if you're printing photos. There are multiple plans available, and you can print for as low as four cents per page.
What is HP Instant Ink?
HP Instant Ink is a subscription service for your ink. You pay a monthly fee based on how many pages you print each month. When your printer is running low on ink, HP automatically ships you new cartridges. There’s no more need to run to the store in the middle of a print job.
Who is this HP Instant Ink Review for?
HP Instant ink is primarily designed for home users who print on a semi consistent basis. If you print once every three months, Instant Ink might still have a plan for you (more on that later.) If you print a lot some months and not much other months, then HP Instant Ink isn’t for you. Also, if you print more than 300 pages per month, you also don’t want HP Instant Ink.
This HP Instant Ink review is for users who print less than 300 pages per month, print a similar amount each month, and want to save money on their ink costs. You should also be familiar with subscription services.
Is HP Instant Ink Worth It?
- I’ll start out this review with a tentative Yes. HP Instant Ink is worth it. However, if you read other reviews online, there are some drawbacks, and some misconceptions.
- HP Instant Ink is a subscription service for the act of printing. Not a mail order cartridge service like Amazon Dash. I’ll get into what that means, but basically, like any other service, when you cancel you lose the service.
HP Instant Ink Review: Is HP Instant Ink Worth It?
Ink Cost Savings
The best home printers are the ones that save you the most money on your ink costs. This is the biggest advantage to HP Instant Ink; you save money on ink. The rest of the service doesn’t matter if you don’t save money. And, to save money, you need to meet a few criteria.
If your printing is very inconsistent, HP Instant Ink likely won’t save you money. This is because you’ll be paying a subscription fee even when you don’t use it. Think of this like Netflix. Even if you don’t watch it, you still get charged. Well, with HP Instant Ink, even if you don’t print, you’ll get charged.
Also, if you print more than 300 pages per month, you don’t want HP Instant Ink. The top teir package is for a maximum of 300 pages per month. If you want to print more than that, you’ll have to approve additional pages at an extra cost. This extra cost takes away from the savings you are getting. If you are printing that much, you’d probably be better off with a laser printer anyway.
With all that said, HP Instant Ink is designed for home users. If you are a semi-consistent home user, HP has an Instant Ink package for you. Here’s the different Instant Ink packages HP Offers
Intro Plan - $.99 for 10 Pages/Month
For their lower-end printers (less than a $99 MSRP) HP offers their Intro Plan. This plan allows you to print up to 10 pages per month for one dollar.
You keep getting ink cartridges for only a buck. Just remember that every pack of 10 extra pages is $1, so overages add up fast.
Occasional Printing - $3.99 for 50 Pages/Month
This is the plan most of my customers choose when they first sign up for HP Instant Ink. You can print up to 50 pages per month of whatever you want, photos or documents, for just $2.99. That’s a substantial savings for most low yield printers.
With this plan, you can also rollover up to 100 pages. For most everyday users, that will add up quickly and give you a nice buffer.
Moderate Printing Plan - $5.99 for 100 Pages/Month
I don’t know many customers who use the Moderate Printing Plan, because they either go for the lower or higher teir. However, it never hurts to have options. With this plan you can print up to 100 pages per month, and rollover up to 200 unused pages.
Frequent Printing Plan - $11.99 for 300 Pages/Month
This is the plan I use, and it’s the best value plan HP Instant Ink offers. You get 300 pages per month for ten bucks, and up to 600 pages keep rolling over until you need them. This is an awesome deal for home offices, students, or even a small business. If you want to save the most money possible, this is the teir you’ll want to enroll in.
Change Your Plan to Fit Your Needs
Sometimes your needs change, and your HP Instant Ink subscription can change with them. If you use the Occasional Printing Plan, but you are getting married, you can upgrade to the Frequent Printing Plan to run off those invites. Then change back when you no longer need that many pages.
No More Trips to the Store
Another advantage the HP Instant Ink program is that you no longer need to go to the store to buy cartridges.
Be honest, you never have spare cartridges on hand. Nobody does. I know because I work at the store that sells them. You only buy cartridges when you run out of ink. And you only run out of ink in the middle of the job.
This is why HP Instant Ink was created. With HP Instant Ink, you don’t have to go to the store or worry about ink levels. Your printer orders ink when it starts to run low. It’s like the ink takes care of itself.
Unused Pages Rollover (to an Extent)
What if you don’t print all your pages in a month? Those unused pages will rollover to the following month. However, there is a cap.
The Free Printing plan doesn’t offer page rollovers. The other plans will now rollover up to two months of unused pages. These pages will rollover until you use them. However, you can’t rollover more than two months, so don’t save up too much.
Connect and Forget
This is the great thing about HP Instant Ink. As long as your printer is connected to the internet, you don’t have to worry about it. There’s no management involved. You just keep printing and insert your cartridges when they arrive in the mail.
Cheapest Photo Printing Available
Whenever customers ask me for the best photo printers, I usually recommend they buy an HP. This is because photo printing at home is crazy expensive and inefficient. However, HP Instant Ink solves that problem.
With HP Instant Ink, you can get photo prints for less than any print shop. By printing two photos on a letter size page, you can save even more. You’ll just need to trim the photos.
With the Frequent Printing Plan, this brings your photo prints down to a possible 1.7 cents per print using this method. No other photo printer or print shop will match that price, I promise.
That’s all the upsides of HP Instant Ink, let’s take a look at the downsides.
Stuck with Their Cartridges
When you are subscribed to HP Instant Ink, you can only use HP Instant Ink cartridges. This is because of the technology to automatically order new ink, but it can become inconvinient.
I moved last month, and my black cartridge for my HP OfficeJet Pro 8720 got damaged. Because of that, I was without a printer until I got a replacement cartridge. I had to connect to HP support and ask them to manually send me a new cartridge. More on that in a moment.
Must Stay Connected
The biggest complaint my customers have about HP Instant Ink is that your printer always needs to be connected to the internet so you can print. And, if you’ve had a WIFI connected printer in the past couple of years, sometimes that’s easier said than done.
Printers drop WIFI a lot. It’s a problem across all manufactures. HP has attempted to fix this with self-healing WIFI in their HP OfficeJet Pro 9015 and HP OfficeJet Pro 9025, but many other printers still have this issue. I recommend hardwiring to a network whenever possible.
I know this is annoying, but it makes sense when you think about it. HP Instant Ink is completely structured around how many pages you print. Your printer needs to be connected to the internet so they can monitor how many pages you print.
Long Support Process
Earlier I mentioned how my black cartridge broke while I was moving. Because of this, I needed to contact HP’s Customer Support team to get a new one sent to me. What followed was the typical tech support runaround.
Tech support made me run different tests, resets, connections, and cleanings. It took me an hour to finally get them to send me a new cartridge. Sam from HP Support was very polite and understanding. However, even when I told him I know printers very well and just needed a new cartridge, his hands are tied, and he must go through the steps.
Ultimately, with all the money I’ve saved over the years with HP Instant Ink, it’s very worth an hour of headaches to keep up the great service. Even if it’s a momentary bad taste I still love the service.
Cartridges Stop Working when You Cancel
This is the other complaint I get all the time, and it stems from a misunderstanding.
When you cancel HP Instant Ink, your HP Instant Ink cartridges will no longer work in your printer. You’ll need to replace them with normal ink cartridges from the store.
A lot of customers view this as straight up robbery. They think HP is remotely stealing their ink cartridges. Those customers are wrong.
With HP Instant Ink, you are not buying the cartridges. You are buying the ability to print. As long as you keep paying the subscription fee, you retain the ability to print. Once you cancel, you won’t be able to print using the provided cartridges anymore.
To use the same example as above, it’s like Netflix for your ink. Once you cancel Netflix, you can’t watch The Office anymore, even if you downloaded it. HP Instant Ink is the same way.
I hope that clears up this issue. It’s tricky to explain, especially with how emotional some customers are about it.
The Bottom Line - Is HP Instant Ink Worth It?
The bottom line is HP Instant Ink is worth it for most home use customers. If you print a lot or a varying amount, it might not be worth it for you. However, HP Instant Ink is so convinient you might decide to sign up anyway.
Which Printers take HP Instant Ink?
Our Favorite Printers with HP Instant Ink:
- HP ENVY Photo 7855 Wireless Inkjet Photo Printer
- HP OfficeJet Pro 9015 Wireless All-in-One Printer
- HP DeskJet 2755e Wireless Printer
- HP ENVY 6055e All-in-One Wireless Printer
The HP ENVY Photo 7855 may be a bit bulky for a home photo printer, but you can't argue with the results. This printer creates beautiful photos and can also operate as a copier and fax machine in a pinch.
We earn a commission if you click this link and make a purchase at no additional cost to you.
The HP OfficeJet Pro 9015 is an excellent home office printer. If you work from home like I do, then a good printer is an absolute must.
We earn a commission if you click this link and make a purchase at no additional cost to you.
The HP 2755e is a great printer for people who don't print often, or who have limited space. When paired with Instant Ink, it's one of the best printers for students in 2023.
We earn a commission if you click this link and make a purchase at no additional cost to you.
If you are looking for a great photo printer or a dependable office printer, then the HP ENVY 6055e is not for you. This is a very affordable printer for low-use situations.
We earn a commission if you click this link and make a purchase at no additional cost to you.
HP AMP Series
- HP AMP 100
- HP AMP 120
- HP AMP 125
- HP AMP 130
HP DeskJet 2600 Series
- HP DeskJet 2622
- HP DeskJet 2624
- HP DeskJet 2628
- HP DeskJet 2636
- HP DeskJet 2652
- HP DeskJet 2655
HP DeskJet 3630 Series
- HP DeskJet 3630
- HP DeskJet 3631
- HP DeskJet 3632
- HP DeskJet 3633
- HP DeskJet 3634
- HP DeskJet 3636
- HP DeskJet 3637
HP DeskJet 3700 Series
- HP DeskJet 3720
- HP DeskJet 3722
- HP DeskJet 3750
- HP DeskJet 3752
- HP DeskJet 3755
- HP DeskJet 3758
- HP DeskJet 3760
- HP DeskJet 3762
- HP DeskJet 3764
HP Envy 4500 Series
- HP ENVY 4500
- HP ENVY 4501
- HP ENVY 4502
- HP ENVY 4504
- HP ENVY 4507
HP Envy 4510 Series
- HP ENVY 4511
- HP ENVY 4512
- HP ENVY 4513
HP Envy 4520 Series
- HP ENVY 4520
- HP ENVY 4521
- HP ENVY 4522
- HP ENVY 4523
- HP ENVY 4524
- HP ENVY 4525
- HP ENVY 4528
HP ENVY 5000 Series
- HP ENVY 5010
- HP ENVY 5012
- HP ENVY 5020
- HP ENVY 5030
- HP ENVY 5032
- HP ENVY 5034
- HP ENVY 5055
HP ENVY 5530 Series
- HP ENVY 5530
- HP ENVY 5531
- HP ENVY 5532
- HP ENVY 5534
- HP ENVY 5535
HP Envy 5540 Series
- HP ENVY 5540
- HP ENVY 5541
- HP ENVY 5542
- HP ENVY 5543
- HP ENVY 5544
- HP ENVY 5545
- HP ENVY 5547
- HP ENVY 5548
- HP ENVY 5549
HP Envy 5660 Series
- HP ENVY 5660
- HP Envy 5661
- HP Envy 5663
- HP Envy 5664
- HP Envy 5665
HP Envy 7640 Series
- HP ENVY 7640
- HP Envy 7643
- HP Envy 7644
- HP Envy 7645
HP ENVY Photo 6200 Series
- HP ENVY Photo 6220
- HP ENVY Photo 6222
- HP ENVY Photo 6230
- HP ENVY Photo 6232
- HP ENVY Photo 6234
- HP ENVY Photo 6252
- HP ENVY Photo 6255
- HP ENVY Photo 6258
HP Envy Photo 7100 Series
- HP ENVY Photo 7120
- HP ENVY Photo 7130
- HP ENVY Photo 7134
- HP ENVY Photo 7155
- HP ENVY Photo 7158
- HP ENVY Photo 7164
HP Envy Photo 7800 Series
- HP ENVY Photo 7820
- HP ENVY Photo 7822
- HP ENVY Photo 7830
- HP ENVY Photo 7855
- HP ENVY Photo 7858
- HP ENVY Photo 7864
HP OfficeJet 3830 Series
- HP OfficeJet 3830
- HP OfficeJet 3831
- HP OfficeJet 3832
- HP OfficeJet 3833
- HP OfficeJet 3834
HP OfficeJet 4630 Series
- HP OfficeJet 4630
- HP OfficeJet 4632
- HP OfficeJet 4635
HP OfficeJet 4650 Series
- HP OfficeJet 4650
- HP OfficeJet 4651
- HP OfficeJet 4652
- HP OfficeJet 4654
- HP OfficeJet 4655
- HP OfficeJet 4657
- HP OfficeJet 4658
HP OfficeJet 5200 Series
- HP OfficeJet 5220
- HP OfficeJet 5230
- HP OfficeJet 5232
- HP OfficeJet 5255
- HP OfficeJet 5260
HP OfficeJet 5740 Series
- HP OfficeJet 5740
- HP OfficeJet 5741
- HP OfficeJet 5742
- HP OfficeJet 5743
- HP OfficeJet 5744
- HP OfficeJet 5745
- HP OfficeJet 5746
HP OfficeJet 6810 Series
- HP Officejet 6812
- HP Officejet 6815
HP OfficeJet 6950 Series
- HP OfficeJet 6951
- HP OfficeJet 6954
- HP OfficeJet 6958
HP OfficeJet 6960 Series
- HP OfficeJet 6962
HP OfficeJet 8040 Series
- HP Officejet 8040
HP OfficeJet 8702 Series
- HP OfficeJet 8702
HP OfficeJet Pro 6830 Series
- HP Officejet Pro 6830
- HP Officejet Pro 6835
HP OfficeJet Pro 6960 Series
- HP OfficeJet Pro 6961
- HP OfficeJet Pro 6968
HP OfficeJet Pro 6970 Series
- HP OfficeJet Pro 6970
- HP OfficeJet Pro 6971
- HP OfficeJet Pro 6975
- HP OfficeJet Pro 6978
HP OfficeJet Pro 8020 Series
- HP OfficeJet Pro 8020
- HP OfficeJet Pro 8025
HP OfficeJet Pro 8030 Series
- HP OfficeJet Pro 8035
HP OfficeJet Pro 8210 Series
- HP OfficeJet Pro 8210
- HP OfficeJet Pro 8216
HP OfficeJet Pro 8610 Series
- HP Officejet Pro 8610
HP OfficeJet Pro 8620 Series
- HP Officejet Pro 8620
- HP Officejet Pro 8625
HP OfficeJet Pro 8630 Series
- HP OfficeJet Pro 8630
HP OfficeJet Pro 8710 Series
- HP OfficeJet Pro 8710
- HP OfficeJet Pro 8715
HP OfficeJet Pro 8720 Series
- HP OfficeJet Pro 8720
- HP OfficeJet Pro 8725
HP OfficeJet Pro 8730 Series
- HP OfficeJet Pro 8730
HP OfficeJet Pro 8740 Series
- HP OfficeJet Pro 8740
HP OfficeJet Pro 9010 Series
- HP OfficeJet Pro 9010
- HP OfficeJet Pro 9015
- HP OfficeJet Pro 9016
- HP OfficeJet Pro 9018
- HP OfficeJet Pro 9019
HP OfficeJet Pro 9020 Series
- HP OfficeJet Pro 9020
- HP OfficeJet Pro 9025
HP Tango Series
- HP Tango
- HP Tango X
HP Instant Ink Review 2019 Result: Is HP Instant Ink Worth It? 4.5/5 Stars
HP Instant Ink is a convinient way to offset your ink purchases and save money on your ink costs. It has similar drawbacks to most subscription services, but most customers will find the savings outweighs any potential downsides.
I still highly recommend HP Instant Ink, and I think HP Instant Ink is worth it for sure.
You can sign up for HP Instant Ink here, or by purchasing an Instant Ink Eligible Printer.
66 thoughts on “HP Instant Ink Review 2023 – Is HP Instant Ink Worth It?”
I thought it was a great idea to just be able to use a certain amount of limited printing since we hardly use the printer. Signed up for the minimum $2.99/month for 50 pages. 3 month free trial period, I was loving it. I was still with the ink that came with the printer, so it was fine. We were printing and maybe exceeded the 50 pages since we are still in trial period. One day my daughter printed 10 pages, never came out, and no indication as to why, the queue said it printed, so it counted the 10 pages. Daughter re-printed the same 10 pages, and again, nothing came out, only said printed 10 pages. So I check the printer and it said no ink. I replace it with the HP Instant Ink I received from HP which I though was cool, and voila the 10 pages comes out. I called Customer Service to inform them that there is a glitch in your software regarding counting the pages even though the printer has no ink. The software should mention that it has no ink and therefore could not print. Instead it loves counting printed pages even though there no pages being printed. Customer service said “there is no glitch in our software, so did you want to be credited for the pages?” I answered “there is a glitch in the software, and it does not matter because we are still in the trial period”… Customer service said “so what do you want me to do ? ..” I said “I think you need to inform the developers regarding the software glitch”.. Customer service “there is no glitch in the software”… I said “OK… goodbye” and today I am cancelling my participation in this program. The standard ink that came with the printer may not be compatible with the Instant Ink program, but I am not sure because the printer did not indicate through their software that there is no ink in the printer.
I just got screwed. I signed up for instantink with the 100 page setup. On a rare occasion I went over. The problem was that they sent sets of cartridges faster than I needed them. I ended up with two (2) complete sets of cartridges and almost full cartridges in the printer. So I decided that I wasn’t needing cartridges that fast and being on board to retire I could forgo this convenience, so I cancelled the subscription only to learn that not only did the cartridges in hand wouldn’t work but the ones I already had loaded in the print no longer worked. Don’t fall for this misleading hype.
Hey Wesley. You didn’t get screwed, I think you just misunderstood what you were paying for. You weren’t paying for the cartridges, you were paying for the ability to print. Since you canceled the subscription, you lost the ability to print. You can still print using normal cartridges from the store. Hope that clears that up!
Unfortunately, Joe, you are right. I’ve experienced that I pay for the ability to print. However, I thought I brought the printer so I had the ability to print. I signed up for the Instant Ink program and after a couple of months, I didn’t receive cartridges when I was out of ink, so I canceled the subscription and bought cartridges at Costco so I could print. After loading the purchased cartridge, I got the message that even though this wasn’t one of their cartridges, the copies that I print using the new cartridges would be counted against my remaining subscription. A couple of weeks ago, my subscription expired and now I can’t print because it’s telling me that I have to sign up for Instant Ink for my printer to work. What!!!! HP has locked me out of my own printer. These are Costco HP cartridges, not the Instant Ink cartridges that I didn’t have anyway. Now I’ve been on hold with their virtual agent for 45 minutes trying to resolve the issue. I am in HP Instant Ink hell.
If they send you too many cartridges ahead, don’t worry, they will stop sending you cartridges – because the printer is constantly reporting back its status. You were not “screwed” because the carts you already had stopped working – the truth is, you were trying to screw HP (even if inadvertently) because HP fronted you the ink, and then you decided not to pay for it.
I have the $5 plan even if I don’t really need it; $5 a month to print is cheap any way you look at it, IMO, and never worry about cartridges. (Note: I think they cut the rollover pages in half since this article was written – max is now your monthly amount). –Gary
Wondering if you had any insight to this, I saw on another review that once you select a paid option that you can no longer go back down to the free (15 page per month) program? And if I were to use the prepaid enrollment card, would that still count as a paid option and no longer allow me to go to the 15 pages only? Thanks for your help!
Yes, that is correct. Once you upgrade from the free account, you aren’t able to change back.
“Once you cancel, you won’t be able to print using the provided cartridges anymore.”
Yes, anyone can cancel anytime, there’s no cancellation fee. The Instant Ink cartridges will still work until the last day of the current billing cycle – to give customers a chance to buy cartridges from the store. Instant Ink cartridges should be replaced with store-bought cartridges after the last bill is generated and charged to the customers billing info (credit card, paypal account or prepaid balance). The account is effectively closed after that.
“The top tier package is for a maximum of 300 pages per month.”
500 pages per month = $14.99 per month
maximum roll over pages = 1,000 pages
700 pages per month = $19.99 per month
maximum rollover pages = 1,400 pages
Upgrades effective any day within the current billing cycle so if you exceed your monthly page plan, you don’t need to get billed with the overages. Downgrades will only be effective on the next billing cycle – you will get billed for the cost of your current page plan for the last time, after the last day of your billing cycle before the downgrade kicks in. All this can be done in the customer’s online dashboard.
Instant Ink Online Dashboard (instantink.com)
– download invoices from previous billing cycles / know how many pages got printed – what got you billed.
– know when the next cartridges are gonna be ordered
– track incoming cartridge shipments / find out if there are lost shipments!
– edit or keep contact and billing information updated.
Lost shipments are a constant cause of customer aggravation. If a customer moves to a different address – the printers does not have a built-in GPS nor HP employ elves with 6th sense, to tell the systems that the customer is printing from a different zip code or location. Shipping address must be updated on the customer’s Instant Ink online account. Cartridges are automatically ordered and shipped – if shipment is missing, printer will run out of ink – customer will get mad.
Email address is very important – keep it current or updated. If customers lost their credit card, the credit card expired or cancelled – and the system wont be able to charge. Suspension of the account happens after the last day of the billing cycle. If the charge is declined due to insufficient funds, there is a 14-day grace period. The system will send notifications thru email. If the email address is wrong, the printer stops working because cartridges are disabled – customer has no clue except the message on the printer screen “visit HP Instant Ink website” to stare at and get mad. All notifications are sent to email including cartridge shipments, upgrade/downgrade confirmations, and billing issues.
Customer should be sensible enough to keep shipping address, billing information, and email address current as possible. Ink shipment tracking is also a clickable link from the dashboard ink shipment history.
Thanks, Paul, this is all great information. The two top tiers weren’t offered when I originally wrote this review, I’ll be updating it sometime in the future.
I wish there was a 1000 a month plan or something, I am new at it, I’ve printed almost my 700 pages in just a couple weeks…..
Contact HP Instant Ink. In the past they’ve had programs with more pages available, but just didn’t publish it. They may be willing to work with you on a plan to. I’ve always had excellent customer service from Instant Ink.
Could one start out with store bought cartridges to gauge use levels and then sign up with instant ink a few months later?
Yes, you can start and cancel a subscription at any time.
You could, but they will generally give you a few months free when you buy the printer, so spending a lot more money on ink is rather a waste. You can upgrade or downgrade the plan so I decided to get the 300 page plan while it was free! Although I never printed nearly that much. (Note, you cannot downgrade to the 15-page free plan. If you think you’ll only print occasionally – start with this one).
How much do you actually save on ink? The Easy Replenish says you save 10%, which I can do at my local Office Depot store. The Instant Ink said up to 50% savings. The guy in BestBuy talked like the only thing I would pay is the monthly cost of the subscription, but I know that can’t be right. I don’t print very often, so I don’t know if the Instant Ink is worth it. Thanks.
How much you save on ink depends on which printer you buy and how often you print and what you print. Typical savings are between %30 and %50.
I own a HP 8610. I love the printer. I’ve spent over $130 across the 4 years I’ve been with the program and done an ink change once. I’m not particularly complaining about the cost so far, but what’s ended up happening and what it means. I’m now getting an error that my printer can’t connect to the internet to contact HP Instant Ink, although the printer is connected enough to be able to use HP apps and print wirelessly. Every single time I print, I get an error dialog on my PC as well as have to get up to touch the printer so printing can continue. I’ve tried connecting it with a wire (ethernet), changed the IP, turned off IPv6, checked firmware (most current version), checked drivers (most current drivers), rebooted my router, power cycled my router, opened the printer IP through the router, just in case, I mean, the little blue light is solid and the printer connects fine to HP apps, that alone means everything. It just won’t work. The printer just will no longer connect to HP Instant Ink. I don’t know if something changed on HPs end but HP is of no use because the printer is out of warranty, anyway, so I can’t even find out. If you doubt that I’ve done practically everything I could possibly do, I’ve even tried factory resetting the printer. I’ve been depending on the community chat but that hasn’t worked. Suffice it to say, it definitely has not been worth it for me. Now I have a box of unused HP Instant Ink I won’t be able to use and that I’ll have to send back. It’s def. soured me on the HP or any type of subscription ink service like this.
I replaced a black cartridge and dislodged then reinserted the colour cartridge at the same time. The printer then stopped working because there was a faulty or failed colour cartridge. All attempts to print, even in black and white, now failed. I contacted HP who agreed to send replacement cartridges, to arrive by the next Monday at latest . By the Thursday after they had still not arrived. They were on the way, but unable to print for a week now I requested HP send spare cartridges for me to have in reserve to prevent a repeat of this breakdown of the promised service. I got agreement to this and an email confirming they would send these, and to say I should await a further email with tracking number. Neither this nor cartridges arrived. A second contact apparently produced the same result. (I had asked to be put on to a manager during this contact, and this almost worked, but I was cut off while trying to type my explanation of the issues.) But, to my surprise after all this, I have several days later received an email with tracking number, but, just as recall from the last tracking check, Royal Mail only say the sender is preparing the item for despatch, it took several days after this, last time, before delivery.
Good luck if you make the mistake of signing up for stress like this. I don’t need it.
Back to Canon for my next printer.
HP had a glitch with the 8610 printers. I spent hours over the phone with their techs trying to fix it, to no avail. They are working on it and hope to have a solution soon, (maybe by Friday, Sept. 20?).
The HP instant ink subscription plan does offer a 500 page for $14.99, and a 700 page for $19.99. That’s the one I am on a free trial for. I don’t know why they don’t advertise these 2 price points.
Heads up… There’s been a 500 and 700 page plan for quite a while. And then there’s the 7000 pages (or 2 years) ojpro premier. Also the ojpro 8035 (8 months or 2400 pages)… So many options.
HP HAS SUPPOSEDLY CORRECTED THE PROBLEM WITH THE 8610. Took me awhile to get it back online, but it is now working.
How do l know how many pages l have used and rollover?
Hi there! I’m at work surfing around your blog from my new iphone!
Just wanted to say I love reading through your blog and look forward to all your posts!
Carry on the outstanding work!
I just bought an HP OfficeJet Pro 8210 from Best Buy, and am going to sign up for Instant Ink. This info was very helpful. Wish I’d seen this site when I was shopping lol!
Joe, I’d disagree with one thing: “Be honest, you never have spare cartridges on hand. Nobody does.” I have always kept spare cartridges on hand. I’m like that. So when my 5-year-old OfficeJet Pro 8100 quit working with a printhead error (probably because I’d put a remanufactured cartridge in it and it leaked), and of course very few current printers use the same cartridges … my foresightedness has left me stuck with $70 bucks or so worth of unused cartridges. At least Instant Ink should save me from this!
My experience with Instant Ink has been only positive, I never have to think about buying ink and have had found the customer service to be excellent. I am happily recommending this service to my family and friends, as well as my code BBvGm for an extra month of free ink! You can always cancel your subscription and change back to normal cartridges, but with the improvements I’ve experienced, I don’t plan to anytime soon!
AS READING SOME OF THE REVIEWS I WILL LIKE TO SHARE MY EXPERIENCE IM ON THE MODERATE PLAN AND I LOVE HP INSTANT INK IT HAS SAVED ME HUNDREDS OF DOLLORS ON INK AND ITS SO FABULOUS TO KNOW THAT IM SAVING HUNDREDS OF DOLLORS THANK YOU HP INSTANT INK YOU GUYS ROCK ON SAVING ME HUNDREDS OF DOLLORS ON INK GOD BLESS YOU GUYS FOR THIS PROGRAM BEFORE I WOULD SPEND ALLOT OF MONEY I HAD TO GO THREW EBAY, SOMETIMES TO BUY THEM EVEN EXPIRED AND I DIDNT LIKE IT UNTIL I BOUGHT MY NEW PRINTER AND IT OFFERED ME THIS PROGRAM I LOVE IT SO, SO MUCH THAT IM WORRY FREE ON SPENDING HUNDREDS OF DOLLORS THANKS AGAIN HP INSTANT INK GOD BLESS YOU GUYS STAY SAFE . ONCE AGAIN IM TRULLY A HAPPY CAMPER WITH THIS PROGRAM.
This has been by far the most useful ink program. The ink is instantly shipped once the printer senses it’s getting low! Nothing but great things to say about this program
This might be stupid to ask but I did not understand if we’ll be paying an additional fee for the cartridges sent thru instant ink program.
No, the cartridge cost is covered by the monthly subscription cost
So I am thinking to move to the HP 7740 ink jet for my home office. Also looking at instant ink for all the benefits described. I am a moderate user maybe 100 copies per month printing B/W and photos and graphics (I am a graphic designer). My hesitation though is that ink jet printers can be problematic as ink jets clog if the printer is not used for a period. This is my experience from owning ink jet printers. Ink is wasted when when the printer cleans its jets thus raising ink cost. Is my concern justified?
BTW like the reviews.
Your concerns are justified. However, the HP 7740 is not compatible with HP Instant Ink, nor is any other wide-format printer.
It is very easy to end up paying a huge amount for ink with this plan, and hard to save much. My wife was printing a lot for awhile ( class handouts), so I moved up to the $9.99 300 pages plan. Looks like 3.33 cents a page… but she soon dropped to printing about 50 pages or so. HP doesn’t give you a monthly email noting how many pages you are printing, nor a billing notification, so you can end not realizing your status unless you login and check.
So for months we were paying more like 20 cents a page. The “rollover” seems like it would make up for it, but they cap the rollover, and if you move to a cheaper plan the cap drops to the smaller plan cap and you lose all the pages accrued. It is far better to use a cheaper plan and pay extra once in a while, than to move to the higher volume plan and end up paying far more.
Figure this as a way to just have ink appear before you need it, and not a way to save any money on ink.
I encountered a similar situation but realized that my carryover was limited. I exhausted my carryover (443 pages) and my current monthly allocation by printing out upcoming assignments until I was slightly above my new plans limit of 50 pages. I, then changed my plan to 50 pages per month without losing any money. I eventually increased back to the 100 page per month plan. All three plans worked for me and saved me money.
I cancelled my subscription. HP’s promotion is that replacement cartridges will be sent in plenty of time prior to the need for replacement. Most recently both the black and color cartridges went out about the same time. I got an e-mail notification stating that a new cartridge was being shipped the day the printer stopped working. So I couldn’t print till it arrived. After replacing the black replacement cartridge that was shipped I discovered the color cartridge was empty as well. I never received an e-mail notification that a replacement color cartridge was being shipped, and never received one. Inquiries to HP Support went unanswered.
If you run out of instant ink and have regular cartridges that are not empty, you can use them and they will not affect your subscription. I had t do it once
Do you think it’s worth it if some months I print 500+ pages, and some months 5?
In this case I’d go with the 100 page plan, and if you realize you’re printing more than 200 pages in a month, upgrade your plan. Also, the additional pages aren’t that expensive, and finally, I think they’ll let you upgrade your plan retroactively if this happens. (but don’t quote me on this)
There is a 700 page plan for 19.99 a month. No longer is the 300 page plan the largest. The 700 page plan is listed on the website that customers go to in order to sign up. The 700 page plan has all the features that the other paid plans have. We have been offering the 700 page plan for a couple of years.
District Sales Lead
How will I be affected if I subscribe to a plan and have to unplug the printer at a later date because I’m moving to a different house.
Hi Kim, your subscription wouldn’t be affected at all.
i haven’t received ink in about a year or so. my printer keep jumping offline and i think that when i replug it , it starts the print page number back to zero each time. i have tried numerous time to reach hp many many time but i never get a response. i just need a working number so that i can talk to someone
I bought an HP Office Jet 8702 second hand and it won’t let me enroll in Instant Ink because the prior owner’s account is still set up. Any solution? HP instant chat IS THE WORST EVER.
Hi Linda. Try removing their Instant Ink account by going to the settings menu on the printer, finding the network settings, and removing or disabling the web services from the printer. Then restart the whole thing and try enrolling in Instant Ink again. I hope that works, it’s a problem I haven’t run into before.
One great advantage for infrequent users is that I always found my normal cartridges ran down fast due to the high ratio of print head cleaning cycles vs actual pages printed. I found that a set of cartridges rarely lasted more than 18 months, even if that was only 100 pages, so the per-page cost was higher than the cheapest instant ink package. Instant ink doesn’t charge for a cleaning cycle.
I have just bought the Envy Photo 6200. Is this printer compatible with the instant ink subscription. Please let me know soon because my ink level is low
Yes it is
Is the HP instant ink oil-base or water based? I want to print labels for outdoor use which use toner, but I would have to buy a laser printer. If the HP7740 would do the job and I can just use laser-jet labels.
You would need inkjet-based labels. Most companies, like Avery, offer inkjet versions of all their labels.
So far I like Instant Ink pretty well. I’ve only been on it a few months, and later this year I want to compare what I’ve spent with what I’d have spent on regular cartridges to see if I’m actually saving. (I always buy HP cartridges; I tried a reconditioned one one time, and it leaked and wrecked the printer.)
I do have one caution. I’m pretty sure that on occasion it records pages I didn’t print. It’s rare and the numbers are small. But I’m on the lowest plan, and the allowed page count is always tight. The first time it happened, right after I started paying, I griped to support and they actually credited me 30 pages for free, which impressed me. But it’s a good idea to keep track of what you really print vs. what you get charged for.
Me & My Wife just started the HP Instant Ink Program for $19.99 for 700 Pages but I don’t know yet if it is more then enough or what yet because we just started because we ran out of my refilled cartridges and I have a Small Business I operate from home and my Wife is A school Teacher and We are now trying it out to see how it works out for us I do like the Convenience of not having to goto the store to buy the cartridges or goto the store and get them refilled and that HP just mails them to our house and we get them and put them in and start printing. I will re-submit a new Comment when we use it for the 30 days and see how it worked out
Just bought a 3833 and enrolled in Instant Ink. (free plan- because the charge for extra pages is not much more than the cheapest paid plan – and no charges if you don’t go over your free amt)
Important thing that I don’t see emphasized enough is that “any page is a page”
So if you mainly print B & W documents you won’t save much
BUT if you print mainly 8.5x11inch colour photos on photo paper (uses a ton of colour ink) you will save a fortune
I appreciate how this could be a good deal for some customers. I’m not among them.
I paid my subscription and overage charges every month for pages printed above my plan.
Getting good value in this program means constantly monitoring your page use and comparing it to your subscription plan. If those 2 are ever out of synch, any cost advantage you migh have enjoyed is lost.
The thing is, if I was going to spend this much time th inking about printer ink, I’d just buy it when I needed it. The service I’d pay for is one that just ordered replacment ink when I needed it as a pay as you go deal. That’s not this.
This program is also a little like a cult in that they make it difficult to quit. In addition to the standard trick of making the “unsubscribe” button difficult to find on the website, the ink cartridges they send come with some electronic trickery that stop working when you unsubscribe.
Instant ink has been great for us, I don’t have to drive around town trying to find cartridges anymore. A full set of cartridges at Office Depot are $81.89. I don’t even try remanufactured ones because they fail to perform. HP has plans now for up to 700 pages a month with 700 page rollover. (I have a HP Officejet Pro 6978)
Just curious, how long did your initial ink cartridge last? I’ve had my HP officejet 8020 for 1 month roughly, printed about 60 pages and my supply status is showing roughly 30% remaining or each color. At this rate, the cartridge would only last 100 pages which is incredibly low?
I’m guessing their cartridges that come with the printer is much smaller capacity. Is that assumption correct?
Yes, that is correct. The starter cartridges are between one-half and one-quarter full.
I just received an email from HP that they no longer have the free plans. As of 12/11/20, I’ll be charged $.99 a page for the 15-page plan. I use about 2-8 pages a month so not sure if it will be worth it in the long run but will have to figure it out. Not happy as I was told by Best Buy when I bought the printer that I would have free ink for the life of the printer. But that’s not what it says in HP’s TOS. Here are the new plans:
MONTHLY PLANS PLAN FEE EXTRA PAGE SETS UNUSED PAGE ROLLOVER
15 pages $0.99 10 pages for $1 Up to 45 pages
50 pages $2.99 10 pages for $1 Up to 150 pages
100 pages $4.99 10 pages for $1 Up to 300 pages
300 pages $11.99 10 pages for $1 Up to 900 pages
500 pages (NEW!) $18.99 10 pages for $1 Up to 1500 pages
700 pages $24.99 15 pages for $1 Up to 2100 pages
1500 pages (NEW!) $49.99 15 pages for $1 Up to 4500 pages
Thanks for the update Marjorie! We will be updating this post soon!
I ended up canceling my plan. In the long term, it is definitely not worth it for me. My printer would sit there unused and I’d be racking up the bill monthly (2.99), then I’d need to use the printer at some point and end up going over the 100 page per month limit (rollover) and having to pay extra. This happened to me several times.
Initially, when I’d done the math, for minor to moderate printing, it made sense because @2.99 monthly, I figured it was $36 yearly and that I am getting ~600 pages per year, but actually going through the years (and I gave it a long chance subbing 2016-2019), it doesn’t work out that way because life is not that ‘neat’. If you’re the type of person to definitely, 100% have no chance of going over 50 pages per month, then maybe it works out. For me, there were times when I would need to go over the limit, which added cost to the plan. The printer also started having issues and would require a fac. reset now and again to get instant ink working again. Eventually, it was no longer convenient and I would be almost scared to use the printer or “waste” ink.
I’ve ended up swapping to XL ink and this is working out much better for me. It’s expensive in the short term but now I have no fear of printing ‘too many’ documents, wasting ‘prints’ on paper jams or misprints, etc. and when my ink is running low, Amazon gets it here the next day or 2 days, latest. I would say to the curious, try it for 6 months to a year and see if it works. It ended up not being for me.
Sounds a lot like my experience.
Also Got the email a couple of months ago that the free plan was going to $1.25 CAD in Dec.
Just got another one today that it will remain FREE (15 pages) for the life of my printer!! Good deal HP
Yes, I, too, received the second email saying that the plan I had of 15 free pages per month will continue for the life of my printer. I’m very glad that they’ve reconsidered stopping it as I do think the plan is a good one. Now I can think well of HP again.
Re Instant ink: Where I live it gets cold, occasionally into the minus 30’s. By the time I get to the postbox, the ink could be frozen solid. I presume this will destroy the cartridge. Should this be considered as a negative for Instant-Ink?
I got an HP Envy 5660 series several years ago so that my Niece could send photos of her new baby via internet. She never did (who has actual “pictures” anymore”, she said) and I bought a smartphone with 132g…for PHOTOS. I got a few sheets of Kodak paper with the printer and made maybe 2 photos and maybe 1 regular printed black ink page EVER, and arguments with Hubs that “why doesn’t the printer ever work?” I have tried sooo many times to get it running and just give up.
I never signed up with the ink service, but just after using the printer these couple times, it has said it has no ink in it – black or color. I might consider the free ink service because we don’t even print a page a week, just an occasional email that Hubs prints for me at work or I go to UPS so not to bother him.
The Envy 5660 is also a scanner and copier (no fax, I think). NEVER USED IT but the 3x. Anyway, is my Hp Envy 5660 still available for the Insta-ink? I’ve often thought to just get rid of this practically brand new Envy and settle for a laserjet, etc. since it comes WITH the ink, it used to be cheaper just to toss these when the ink ran out because a new one (at appx $40) would have new cartridges in it (which were $45+ at the time.)
Overall it has been worth it; however, they occasionally forgot to send you ink (or send it very late) and you are forced to replace your own ink out of pocket… in addition to paying the Instant Ink subscription.
I print very infrequently, so I use the cheapest plan. For me it is quite enough. The main thing is not to forget to periodically print something so that the ink does not get stuck.